Cookie Policy – Sinch.co.uk
Updated: 15/04/2025
At Sinch.co.uk, we believe in being open and transparent about how we use cookies and similar technologies to enhance your experience on our website. This policy explains what cookies are, how we use them, and how you can manage your preferences.
What Are Cookies?
Cookies are small text files stored on your device—such as your computer, smartphone, or tablet—when you visit a website. They help websites operate efficiently, remember your preferences, and deliver a more personalised browsing experience.
The cookies we use cannot access other files on your device, contain viruses, or capture personal data such as your email address without your input. Although some cookie functions can be provided through other tracking technologies, we refer to all such tools collectively as “cookies” in this policy.
Cookies typically collect non-identifiable information, such as how users navigate the site, which content is accessed, and what device or browser is used.
Why We Use Cookies
Cookies serve several important functions, such as:
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Helping the site remember your preferences and settings
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Supporting secure logins and fraud prevention
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Tracking performance and visitor behaviour to help us improve the site
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Delivering personalised advertising through trusted third parties
Some cookies may store personal data, like your user ID, if you choose to be remembered on login.
To learn more about cookies in general, visit www.allaboutcookies.org.
Types of Cookies We Use
1. Essential Cookies
These cookies are necessary for the core functionality of the site. Without them, certain features may not work correctly.
Examples include:
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Managing login sessions
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Navigating between secure areas of the website
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Protecting against fraudulent activity
2. Functionality Cookies
These help us remember your choices and preferences, making your browsing experience smoother and more tailored to you.
Examples include:
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Remembering language or region selection
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Saving your login details (if selected)
3. Performance Cookies
Used to analyse site usage and performance, these cookies help us understand how visitors interact with our content so we can improve and optimise the experience.
Examples include:
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Tracking visits, clicks, and conversion rates
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Testing different content variations to enhance usability
4. Marketing & Social Media Cookies
We partner with third-party advertisers and social media platforms (our “Advertising Partners”) who may use cookies to deliver relevant ads based on your browsing behaviour.
If you decline marketing cookies when prompted on our site, these cookies will not be placed.
Some social platforms may also track your activity while logged into their services. We recommend reviewing their privacy settings and cookie policies to control how your data is used.
Managing Your Cookie Preferences
You can control or disable cookies via your web browser settings at any time. Visit www.allaboutcookies.org for guidance on managing cookies across different browsers and devices.
You may also visit the settings pages of platforms like Google or Facebook to manage targeted ad preferences or opt-out options for third-party tracking.
External Websites
Our website may include links to third-party sites. These sites have their own cookie and privacy policies, which we encourage you to review separately, as they may differ from ours.
Cookies in Emails
Emails sent by Sinch.co.uk may contain tracking technologies to measure open rates and clicks on links within the message. This helps us improve communication and provide more relevant updates.
You can restrict this tracking by disabling automatic image loading in your email app or adjusting your email settings.
If you have any questions about this policy or how we use cookies, feel free to get in touch via contact@sinch.co.uk.